SHIPPING POLICY

Worldwide Shipping

  • All orders are hand-packed by MOTHER MADE team using 'Bio-degradable corn starch foam peanuts and recyclable kraft paper'
  • Shipments to Korea will not be processed. For any order to Korea, please shop at our official KR website at emothermade.co.kr (←click here) 
  • As of April 2020, Standard Shipping is limited to the following countries due to the ongoing transport issues with COVID-19. Only Expedited Shipping will be available (DHL/FEDEX). 
    Malaysia, Vietnam, Bahamas, Bolivia, Indonesia, China, Thailand, Philippines, Hong Kong, Italy, Vatican City 
Standard Shipping Expedited ShippingStandard Shipping
in the U.S. Only
by Amazon Fulfillment*
Est. Delivery Time
7-20 business days3-5 business days3-5 business days 
Shipping Fee$ 3.99$10 ( Purchase $59+)
$ 20 (Purchase up to $58.99) 
Free
Free Shipping$ 59.00 and Up$100 and Upno minimum

* Final paying price after discounts, excluding any tax, shipping charges

  • *We offer FREE standard shipping on all orders in the U.S. by Amazon fulfillment. The ordered item will be packaged, handled and delivered by Amazon.
  • Delivering to more than 100+ countries internationally. We do not deliver to PO box, APO, FPO, Puerto Rico, Alaska. It may take longer than noted above.
  • Shipping and delivery dates may be affected during holidays, peak season and if our warehouse is experiencing a high volume of orders. However, we do try our best to make sure our customers receive the items in time.
  •  We fulfill all orders the next business day, so as soon as you get your confirmation email we'll pack your items to get them ready to send out! Then we'll email you once again with the shipping confirmation with the parcel's tracking code.

CUSTOMS AND TAX

  • We respect each country’s import policy.
  • Some countries may restrict the import of cosmetics depending on their policies, and any problems that may occur are the responsibility of the recipient. Please contact the local customs in advance to ensure safe shipping.
  • Depending on the customs & tax policy, additional taxes and fees may occur. This is in accordance with applicable national policies, so please contact the appropriate country’s customs for any queries and follow their requests. If not in settled, any problems and issues that may rise are attributable to the recipient.
  • If you need additional documents for customs clearance, we will strive to assist to the best of our abilities, but it is not guaranteed.